GENERAL SCOPE OF NEFIKON’s SERVICES Engineering Service Expertise Design & Consultancy Operation Illustrate safe, efficient and reliable operation process. System monitoring, analysis and optimization. Security control. Service Line / Administration 24/7 Service and Hotline support. 24/7 Centralized monitoring office. Provision of site teams. General administration. Site Security & Supervision Security management. Incident management. Spare Part Management Provision of spare parts to minimize unnecessary downtimes. Equipment Warranty Management Preventive Maintenance Big-data failure prediction. Scheduled inspection, testing and replacement of wear parts. Module cleaning. Vegetation and pest control. Corrective Maintenance Remote & onsite error diagnostics and repair. Management of system and equipment warranty issues. Failure Analysis & plant audit. Rooftop Maintenance Ensure smooth maintenance work vs impact of solar performance. Monitoring & Reporting Real-time SCADA management. Regular reporting with expertise analysis. Secured license for usage of monitoring system. Procedure & Documentation Provide operating, maintenance, administrative and safety procedures as well as contingency plan. Documentation and record management. Performance Optimization